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Joining Omnia Inclusive in 2016 after finishing school marked the beginning of an exciting new chapter for Ben. Ben lives with an intellectual disability, and also requires support with his mental health. His NDIS Youth consultants recognised the unique strengths he possessed and knew that building his confidence would be key to unlocking his full potential. The team was dedicated to celebrating his progress and encouraging him every step of the way.
During his time with Omnia Inclusive’s Youth NDIS Services, Ben actively participated in the Employment, Independence, and Social programs. Through these experiences, he developed crucial skills that boosted his confidence, fostered his independence, and helped him work towards meaningful employment.
Through the Employment Skills Program, Ben developed his customer service skills, significantly boosted his confidence when interacting with both customers and colleagues. His newly acquired skills were then put into practice during work experience placements at Target, Metro Cinemas, and Coles, where he gained invaluable on-the-job experience and learned to effectively navigate real workplace environments. Additionally, Ben completed a variety of courses, including Responsible Service of Alcohol, Responsible Service of Gaming, First Aid Certification, Barista Training, and Workplace Health and Safety Training, further enhancing his professional qualifications.
The Independence Program provided Ben with essential cooking skills, effective time management strategies, and personalised travel training. These experiences significantly boosted his confidence and independence, equipping him with practical skills for everyday life.
Reflecting on his progress, Kaila, his Youth NDIS Coordinator, shared her thoughts on Ben’s transformation
In August 2022, eager to find employment, Ben was connected to Omnia Inclusive’s Disability Employment Services (DES). The DES team matched him with an inclusive employer who understood his unique challenges and arranged an interview. They also helped Ben update his resume, provided interview coaching, and even transported him to the interview. The effort paid off, as Ben successfully secured the position!
Sharon, Omnia Inclusive’s Workplace Consultant, continued to help Ben with his contractual and onboarding documentation and did on-the-job training alongside Ben so he would feel supported during his transition. After Ben had learned his role, Sharon did regular on-site check-ins to make sure he was doing well.
Ben has now been employed as a retail cleaner at Millennium Cleaning for 18 weeks and is completely independent at work. He is loving it. He recently picked up an extra day of work each week and when asked what he liked best about working he didn’t beat around the bush “I like the money”
he said.
Ben continues to participate in the NDIS Independence and Social Programs; and enjoys the Social Day every Friday with his friends.
Ben’s journey from school to employment has been nothing short of remarkable. With the holistic support provided by his Omnia Inclusive team—from building his skills and confidence
through the Youth NDIS Services and then securing the job with Disability Employment Services – he transformed his challenges into strengths, gaining essential skills and newfound confidence along the way.
His success at Millenium Cleaning is a testament to his hard work and determination. Not only has he thrived in his role, but he’s also taken on extra hours, showcasing just how far he’s come. Ben’s story is a reminder that with the right support,
individuals can achieve their goals and lead fulfilling lives.
Interested in finding out more about our Disability Employment Services?
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